A real person from the Terai answers here. Whether it's an order, a question about the harvest, or a gifting enquiry — reach us however suits you. We reply Monday to Saturday, 10am–7pm IST.
Write to us
For gifting, corporate, press and everything else.
Registered office
Uttar Pradesh Agro Heritage (registered partnership firm)
Town Area Ward No. 5, Unwal Bazar,
Kasba Sangrampur, Khajni Tahsil,
Gorakhpur, Uttar Pradesh 273406, India
Grievance officer
In line with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023, you can reach our grievance officer for any unresolved complaint about an order, a product or your personal data:
Grievance Officer: Virendra Pandey, Uttar Pradesh Agro Heritage
Email: hello@teraifarms.in
Phone / WhatsApp: +91 6386 438 966 (Mon–Sat, 10am–7pm IST)
Post: Town Area Ward No. 5, Unwal Bazar, Kasba Sangrampur, Khajni Tahsil, Gorakhpur, UP 273406
Response time
We aim to acknowledge emails and messages within 1–2 working days, and to resolve order and quality issues as quickly as we can. Messages received on Sundays or public holidays are answered on the next working day.